Patient lab and radiology results are communicated to us electronically by the servicing vendor. Patients must request copies of these results directly from the service providers as clinic may not be able to entertain such requests expeditiously.
The Clinic adheres to the following policy to communicate lab/radiology results with its patients:
1. If the results are ABNORMAL and there is an urgency, patients are contacted by phone. An emergency appointment with the provider is scheduled on the next available date.
2. If the results are ABNORMAL but no treatment is required, patients are informed and encouraged to see their providers at their earliest convenience to discuss the results.
3. If the results are NORMAL, patients are not contacted and no further action is required.
An appointment to discuss your lab/radiology results is like any other appointment whether initiated by the Clinic staff , provider or patient and is subject to standard patient visit charges.
Please also note that HIPAA regulations prohibit Clinic staff and/or providers to discuss these results with any person other than the patient. Any third party (including spouses, parents, or siblings) must have the written permission of the patient to request or discuss such information. Please note that there are no exceptions to these rules.